Workshops on Leadership Development
Civility in the Workplace
We’ve all had moments where co-workers’ actions and choices disrupt the flow of production, or customer interaction makes customer service challenging. This workshop will focus on the etiquette and respect shared in person-to-person relationships. Participants will set ground rules within the group to personally act appropriate in the workplace and gain skills to treat co-workers/customers respectfully.
Communicating for Success Workshop
Success in life depends upon our communication skills, asking quality questions, and controlling our internal critic. Successful communication is the ability to use specific skills in a manner that allows for understanding information transfer. This program examines team communication and provides participants with proven skills that will support successful information sharing.
The following skills will be taught:
Active listening skills, feedback methods, how to ask a better question, how to control your inner critic. How to align with people, how to tap into internal communication, group dynamics. How to handle criticism and rejection, and identification of roles and expectations.
Leading and Managing Change Workshop
Change is a part of who we are and what we do; it is an ingredient in every system. This program provides skills to be more effective in dealing with change, and how to positively manage change without crisis. Participants learn the requirements of the change process, understand why people resist change, errors of change management, and effective strategies in leading the change. Personal change strategies will also be explored, illuminating why end results can differ from what we expected. Exploration of organizational change will provide tools on managing the change process, guiding coalitions, action planning, and how to anchor change within a culture.
Developing High Performance Teams
Your success as a manager depends upon your skills and ability to motivate your team by understanding their perspectives, expectations, and abilities. Participants will focus on successful strategies for motivating your team, building unity, and learning problem-solving skills. The team will provide resources and skills throughout the training that will help you retain, motivate, and guide your employees to outcomes that serve the whole team!
Transforming Workplace Conflict Into Understanding
Conflicts are inevitable in any organization. Learn effective ways of addressing group and interpersonal differences by avoiding outcomes that lead to indifference, hostility, or low self-esteem. Throughout this program, you will learn what a partnership is and the relationship of conflict within partnership.
The following skills will be taught:
Causes of conflict in organizations, characteristics of conflict, popular and ineffective approaches to conflict resolution. The 8 steps to conflict resolution, effective opening statements, roles and tools of effective conflict management.
Motivating & Influencing for Peak Performance
This workshop explores the skills of coaching, inspiration, motivation, and leadership. It provides insight into participants’ tendencies as leaders and coaches. There’s a high degree of problem-solving and addressing the obstacles to peak performance. Participants will learn effective strategies to improve team unity, personal communication, how to positively influence problem team members, and the impact of change and resistance for peak performance.
Understanding the True Colors of the Team
The understanding of perspective, culture, and background can provide an atmosphere that allows us to respond favorably to our differences. This presentation will explore your team’s diversity through experience, learning, and personal development. The activities are interactive, designed to create awareness and competency in working through perspectives and differences, allowing for mutual understanding and respect.
Influential Supervision Workshop
The task of being a supervisor, how to function, react, direct, and manage employees is difficult if we do not have the necessary skills to understand our role. This program will focus on understanding employee needs and expectations. Participants will learn to overcome barriers to performance and sort through the role of a supervisor. The workshop teaches skills in preventive decision making, coaching, and modeling. All while creating awareness of different management styles. You’ll identify techniques that will allow you to become a better manager and benefit from positive outcomes rather than negative results!