Leadership Development & Organizational Consulting |
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Team Leadership Center, Inc. facilitators offer
cutting-edge techniques designed to identify organizational needs and issues. Through the administration of a Needs Analysis, we will offer your group a self-designed curriculum. Listed below are sample training topic options. These topics may be combined or offered as stand-alone workshops. |
Communicating for Success
Leading & Managing Change Developing High Performance Teams Transforming Workplace Conflict into Understanding Motivating & Influencing Peak Performance Understanding the True Color of the Team Influential Supervision Customer Service Success School Culture & Staff Morale |
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Communicating for Success
Success in life depends upon our communication skills, the quality of our questions and controlling our “internal critic.” Successful communication is the ability to use specific skills in a manner that allows for understanding in the giving and receiving of information. This program examines group communication and provides participants with proven skills that will support successful communication. Participants will focus on: Active listening skills Feedback methods How to ask a better question How to control your inner critic How to align with people How to tap into internal communication Group dynamics How to handle criticism and rejection Identification of roles and expectations Developing High Performance Teams Your success as a manager depends upon your skills and ability to motivate your team by understanding their perspectives, expectations, and abilities. Participants will focus on successful strategies for motivating your team, building unity and learning problem-solving skills. The TLC team will provide resources and skills throughout the training that will help you retain, motivate and guide your employees to outcomes that serve the whole team! |
Leading and Managing Change
Change is a part of who we are and what we do; it is an ingredient in every system. This program provides skills to be more effective in dealing with change and once change has occurred, how to positively manage it without crisis. Participants will learn the requirements of change process, why people resist change, errors of change management and effective strategies in leading the change. Personal change strategies will also be explored, illuminating why end results can differ from the change we expected. Exploration of organizational change will provide tools on managing the change process, guiding coalitions, action planning andhow to anchor change within a culture. Transforming Workplace Conflict Into Understanding Conflicts are inevitable in any organization. Learn effective ways of addressing group and interpersonal differences by avoiding outcomes that lead to indifference, hostility or low self-esteem. Throughout this program you will learn what a partnership is and the relationship of conflict within partnership. The following skills will be taught: Causes of conflict in organizations Characteristics of conflict Popular and ineffective approaches to conflict resolution The 8 Steps to Conflict Resolution Effective opening statements Roles and tools of effective conflict management Influential Supervision The task of being supervisor, how to function, react, direct and manage employees is difficult if we do not have the necessary skills to understand our role. This program will focus on understanding employee needs and expectations; participants will learn to overcome barriers to performance and sort through the role of a supervisor. The program will teach skills in preventive decision making, coaching and modeling while creating awareness of different management styles. You will identify techniques that will allow you to become a better manager and benefit from positive outcomes rather than negative results! |
Motivating & Influencing for Peak Performance
This workshop curriculum explores the skills of coaching, inspiration, motivation and leadership. This workshop provides insight into participants’ tendencies as leaders and coaches. There is a high degree of problem-solving and addressing the obstacles to peak performance. Participants will learn effective strategies to improve team unity, personal communication, how to positively influence problem team members and the impact of change and resistance for peak performance. Understanding the True Color of the Team The understanding of perspective, culture and background can provide an atmosphere that allows us to respond favorably to our differences. This presentation will explore your team’s diversity through experience, learning and personal development. The activities are interactive, designed to create awareness and competency in working through perspectives and differences, allowing for mutual understanding and respect. Customer Service Success This curriculum is designed to delve into your current customer service practices, providing skills based on those practices. Participants will focus on:
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